What is Hampify Service Fee?

What is the Hampify Service Fee?

The Hampify Service Fee is a small fee included in your hamper price breakdown on the Hampify web app.

The fee is calculated based on two factors:

• The subtotal value of your hamper
• The number of gifts included in the hamper

We understand that larger hampers with more gifts naturally require more processing and support, so the service fee adjusts accordingly. However, we have placed a cap on the fee to ensure it remains reasonable and does not grow excessively as your hamper value increases.

Why do we charge a Service Fee?

The Hampify Service Fee helps us provide a smooth and flexible gifting experience for both you and your recipient.

1. Convenience for the recipient

With Hampify, your recipient has the flexibility to enjoy their gift their way. Instead of being limited to a specific item, they can convert their gifts into options that better suit their needs, such as cash or airtime, at no additional cost.

This means you can send a thoughtful gift while giving your loved one the freedom to choose what works best for them.

2. Technology and infrastructure

Creating a reliable gifting platform requires technology, payment infrastructure, and ongoing support. The service fee helps us cover essential costs such as transaction processing, platform maintenance, and customer support needed to deliver a seamless Hampify experience.

This allows us to continue improving the platform and making gifting easier, more flexible, and more convenient for everyone.

Thank you for choosing Hampify. We truly appreciate your support and look forward to helping you share thoughtful gifts with your loved ones and the people you care about.

If you have any questions about our fees, please feel free to reach out to us.