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Privacy Policy

Last updated: June 9, 2026

Hampify ("we", "us", or "our") operates a digital gifting platform that lets you send and receive gift hampers. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile experience, and related services (collectively, the "Service").

By creating an account or using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

1. Information we collect

Account information

  • Name, email address, phone number, and password or authentication credentials.
  • Profile details you choose to provide, such as a display name or avatar.

Hamper and transaction information

  • Recipient names, contact details, and delivery-related information you provide when sending a hamper.
  • Gift selections, hamper messages, payment amounts, fees, and transaction history.
  • Bank account or payout details you provide when withdrawing cash gifts or receiving payouts.
  • Transaction PIN and related security settings used to authorize sensitive actions.

Payment information

Payments are processed by third-party payment providers. We do not store full card numbers on our servers. We may receive payment confirmation details, such as transaction references, amounts, and payment status.

Usage and device information

  • Log data such as IP address, browser type, device identifiers, pages viewed, and timestamps.
  • Cookies and similar technologies that help us keep you signed in and understand how the Service is used.

2. How we use your information

  • Create and manage your account.
  • Process hamper purchases, deliveries, claims, withdrawals, and other transactions.
  • Send service notifications, such as payment confirmations, hamper invites, and security alerts.
  • Verify your identity, prevent fraud, and protect the Service.
  • Provide customer support and respond to your requests.
  • Improve, maintain, and develop features for the Service.
  • Comply with legal obligations and enforce our terms and policies.

3. How we share information

We do not sell your personal information. We share information only as needed to operate the Service, including with:

  • Payment processors and financial partners to complete transactions.
  • Gift fulfillment partners, such as bill payment, airtime, data, or cable TV providers, when a recipient claims an eligible gift.
  • Cloud hosting, analytics, email, and customer support providers that help us run the Service.
  • Law enforcement, regulators, or other parties when required by law or to protect rights, safety, and security.
  • Other parties with your consent or at your direction, such as when you send a hamper to a recipient.

4. Recipient information

When you send a hamper, you may provide information about someone else. You represent that you have the right to share that information and that it is accurate. Recipients may receive notifications containing hamper details, sender information you choose to include, and instructions to claim gifts.

5. Data retention

We keep personal information for as long as your account is active or as needed to provide the Service, resolve disputes, enforce agreements, and meet legal, accounting, or reporting requirements. We may retain certain records after account closure where required or permitted by law.

6. Security

We use administrative, technical, and organizational measures designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your choices and rights

  • You may update certain account information from your profile settings.
  • You may contact us to request access, correction, or deletion of personal information, subject to legal and operational requirements.
  • You may opt out of non-essential marketing communications by using unsubscribe links or contacting us.
  • You may disable cookies in your browser, though some features may not work properly.

8. Children

The Service is not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can take appropriate action.

9. International transfers

Your information may be processed in countries other than your own, including where our service providers operate. We take steps designed to protect your information in line with this policy.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes may be communicated through the Service or by email where appropriate.

11. Contact us

If you have questions about this Privacy Policy or our data practices, contact us at hello@hampify.co.